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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Returns Policy
If your order isn’t quite right—whether it doesn’t fit, isn’t what you expected, or you’ve simply changed your mind—please complete the returns form below.
Once we receive your request, we will send you a Parcel Force postage label to print and attach to your parcel. You will then need to drop your parcel off at your nearest Post Office.
Exchanges & Refunds
Please note: Exchanges and refunds will only be processed once we have received the returned item.
Return Conditions
To be eligible for a return:
Riding Hats
Due to their nature as safety equipment, riding hats must be returned with extra care:
We cannot accept returns of riding hats that arrive with inadequate packaging, as this may compromise their safety.
Non-Returnable Items
We are unable to accept returns on:
Season:AW26
Brand:Equetech
Code:WGG-1Black
Equetech Winter Contact Grip Riding Gloves are expertly engineered for colder conditions, featuring a soft fleece lining that provides essential warmth while maintaining flexibility and breathability.
Stay warm, comfortable, and confidently in control with these gloves, designed for riders who demand performance without compromising on style. The fleece lining ensures hands remain comfortable throughout long training sessions or competition days.
The super grip palm enhances rein contact, offering excellent stability and precision for improved communication with the horse, whether schooling at home or performing in the arena. Elegant crystal detailing adds a refined touch, bringing subtle sparkle that complements both everyday riding wear and competition outfits. Practical velcro fasteners, finished with the distinctive Equetech logo, allow for a secure and adjustable fit while making the gloves easy to put on and remove. These gloves are suitable for both training and competition, delivering reliable performance across disciplines. The material is 100% Polyester and machine washable.
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