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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Returns Policy
If your order isn’t quite right—whether it doesn’t fit, isn’t what you expected, or you’ve simply changed your mind—please complete the returns form below.
Once we receive your request, we will send you a Parcel Force postage label to print and attach to your parcel. You will then need to drop your parcel off at your nearest Post Office.
Exchanges & Refunds
Please note: Exchanges and refunds will only be processed once we have received the returned item.
Return Conditions
To be eligible for a return:
Riding Hats
Due to their nature as safety equipment, riding hats must be returned with extra care:
We cannot accept returns of riding hats that arrive with inadequate packaging, as this may compromise their safety.
Non-Returnable Items
We are unable to accept returns on:
Season:N/A
Brand:Topspec
Code:TO124
TopChop Alfalfa is a natural product made from top quality British alfalfa, with a light dressing of cold-pressed linseed oil and real mint. TopChop Alfalfa contains no added molasses or any other sugar coating. It is ideal for working horses, broodmares and youngstock.
TopChop Alfalfa is of similar nutritional value to good quality haylage but contains less sugar. The formula for TopChop Alfalfa was tested and developed at the Middle Park Equine Research Centre and has been approved by the nutritional team as suitable for all horses and ponies other than those that need to lose weight (TopSpec nutritionists recommend TopChop Lite is used for horses and ponies that need to lose weight).
It is ideal for horses and ponies needing to gain weight and for all breeding stock because of its good quality protein, low starch levels and high levels of bioavailable calcium.