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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Returns Policy
If your order isn’t quite right—whether it doesn’t fit, isn’t what you expected, or you’ve simply changed your mind—please complete the returns form below.
Once we receive your request, we will send you a Parcel Force postage label to print and attach to your parcel. You will then need to drop your parcel off at your nearest Post Office.
Exchanges & Refunds
Please note: Exchanges and refunds will only be processed once we have received the returned item.
Return Conditions
To be eligible for a return:
Riding Hats
Due to their nature as safety equipment, riding hats must be returned with extra care:
We cannot accept returns of riding hats that arrive with inadequate packaging, as this may compromise their safety.
Non-Returnable Items
We are unable to accept returns on:
Season:N/A
Brand:Topspec
Code:TO123
TopChop Lite is a natural product made from alfalfa, oat straw, a light dressing of cold-pressed linseed oil and real mint. TopChop Lite contains no added molasses or any other sugar coating.
TopChop Lite is of similar nutritional value to average quality hay but contains less sugar. The composition and fine texture of this product make it ideal for horses and ponies prone to, being treated for, and recovering from laminitis. It is suitable for all horses and ponies and perfect for good-doers and others prone to weight gain.
The formula for TopChop Lite was tested and developed at the Middle Park Equine Research Centre and has been approved by the nutritional team for use in all horses. However they recommend that horses and ponies needing to gain weight, and all breeding stock, would gain greater benefit from TopChop Alfalfa.
In combination, TopChop Lite and TopSpec AntiLam make an ideal complete feed for horses and ponies prone to, being treated for or recovering from laminitis.