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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Returns Policy
If your order isn’t quite right—whether it doesn’t fit, isn’t what you expected, or you’ve simply changed your mind—please complete the returns form below.
Once we receive your request, we will send you a Parcel Force postage label to print and attach to your parcel. You will then need to drop your parcel off at your nearest Post Office.
Exchanges & Refunds
Please note: Exchanges and refunds will only be processed once we have received the returned item.
Return Conditions
To be eligible for a return:
Riding Hats
Due to their nature as safety equipment, riding hats must be returned with extra care:
We cannot accept returns of riding hats that arrive with inadequate packaging, as this may compromise their safety.
Non-Returnable Items
We are unable to accept returns on:
Brand:Karben
Code:10544NVY52-54
The Sonic riding hat range features key Karben safety and comfort measures for reassurance during horse riding activities.
Reach for the sky in the Sonic GXY Riding Hat.
Packed with Karben safety and comfort features, and high on attention grabbing style with plenty of diamante sparkles at the crown and sides of the hat. The smooth iridescent outer shell provides the foundation to thoughtful style features, giving the Sonic riding hat range distinction and universal appeal. Elegantly shaped, the gunmetal grey high-shine frame draws attention to a decorative feature crown for style elevation.
Aimed at enhanced comfort, the TriVent Sonic Air system draws air deep within the hat, helping to keep moisture levels low. The Karben bespoke fit dial allows fine adjustment to the fit of this hat to accommodate a high level of safety.
Within the hat are many more Karben safety and comfort measures for reassurance during riding activities.
Features: